Jewelry Consultant (Sales)

We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. We are looking for those with at least two years of consultative sales experience who excel at understanding and addressing customers’ needs.  If you have a knack for listening closely, uncovering what customers truly want, and providing tailored solutions that exceed their expectations, we want to hear from you. While no jewelry experience is required, your experience in selling products with distinct features and benefits will be invaluable. We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional shopping experience for each customer and be part of their special moments in life. You’ll be joining a team where your contributions make a difference!

As a Shane Co. Jewelry Consultant You Will…

• Play a pivotal role in our stores as you conduct sales presentations that emphasize the features and benefits of our products. You will actively drive sales by understanding the meeting the unique needs of each customer
• Focus on cultivating strong customer relationships, maximizing sales performance, sharing compelling product stories, and delivering an unparalleled experience for every guest
• Work towards personal goals while contributing towards team goals and the overall success of the store
• Train and mentor new team members, share your expertise, and give and receive feedback

• At least 2 years of consultative, customer-facing sales experience, selling products with clear features and benefits is required; jewelry sales experience is not mandatory—we'll provide comprehensive training and ongoing learning opportunities!
• Availability during evenings and weekends
• High level of visual acuity and manual dexterity
• Excellence in written and spoken English; effective communication is key
• A minimum of a high school diploma or equivalent

Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family. 

Base Pay range for this role is $23 to $28, which applies to this specific role in this location only.  

• Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data.  While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase.  Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.   

Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include: 

• Participation in a team bonus that can range from zero to $350 each week for every member of the store team. 
• Opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. The program is designed to be achievable for the vast majority of our sales team. This bonus is paid annually and varies from $2,000 to $50,000 based on individual performance.

Beyond pay:  

• We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you.  Our benefits and perks include: 
  • Competitive medical, dental, and vision coverage. 
  • Competitive 401(k) plan with company match. 
  • Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets). 
  • Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance. 
  • Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts. 
  • Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss. 
• Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers. (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 AM to 6 PM and Sunday noon to 5 PM are the hours we are open to customers.)
• We offer dedicated training specific to your role in our company. 
• We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role.  We offer training toward advancement, specifically in the area of management and leadership for all levels.  With stores in multiple markets, moving with the company is also possible.  
• While it is not necessary to be promoted here to be considered very successful, the majority of our management positions in our stores are filled from within and we are very proud to offer ongoing coaching and training towards that end.
• We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.