Bench Jeweler

Shop Work

• Ensuring the quality of Company merchandise, and making and providing accurate assessments of merchandise quality and condition so that the company may make proper decisions on the best course of action. 
• Maintaining the shop and personal workspace in a clean, organized, presentable, and efficient manner. 
• Providing cost estimates for additional shop/ jeweler personalization options that the customer can entertain depending on desires.
• Findings inventory.
• Consulting directly with staff and customers as needed to help ensure customer needs are met through the sales process and/or the repair process.  
• Maintaining safety and security protocols including those specifically associated with shop equipment and chemicals.
• Constantly pursuing personal and shop improvement and development.
• Use technology such as computers and iPads for shop job tracking.

Collaboration

• Working professionally, efficiently, and courteously with all Store and Company staff, fostering teamwork and respect. 
• Supporting other shops as well as our home office when there are work overflows or special projects.

Company Culture

• Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork.

• 2+ years of prior bench experience is preferred. 
  
• We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on 7 major holidays!) 
• Must possess a high level of visual acuity and manual dexterity. 
• Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching. 
• Comfortable with technology. 
• Must be able to effectively manage deadlines. 
• Must be able to demonstrate basic communication skills in both written and spoken English, as well as basic math. 

Joining #TeamShaneCo comes with a host of benefits designed to support you and your loved ones- we understand a supportive benefits package is key to a fulfilling work experience. As a family-owned business, we prioritize your well-being, recognizing that our success is a collective effort. Here's what we offer:

• Compensation and Recognition: we operate on a team-based model; no commission sales! We offer a competitive base rate, engaging SPIFs, and monthly opportunities for team performance bonuses.
• Time off: You’ll enjoy a generous time-off package, including 3 weeks of vacation, and an annual float day. We value holidays and are closed on major ones. Plus, you receive a float day and paid volunteer day annually. We also value your work-life balance and keep favorable hours that provide a great retail experience to our customers while respecting your time and well-being.
• Family-centric benefits: We care about your family, and our benefits extend beyond standard offerings. In times of major illness, you can earn time off at full pay for self or family care. You’ll also benefit from paid parental leave, an Employee Assistance Program, and assistance navigating medical complexities.
• Health and wellness: We value your health and provide you with paid sick time. Additionally, you can access competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts. You can also enjoy voluntary benefits, including long-term disability, life insurance for dependents, and pet insurance. We also have a dedicated staff member who focuses on well-being and work-life balance, ensuring you thrive professionally and personally.
• Employee Discount: Enjoy a generous store and online discount, available for you and your family members.

Shane Co. serves our customers with an unparalleled standard of excellence. Our people get to share in our customers’ milestone moments such as weddings, birthdays, anniversaries, and everything in between.

Our goal for you is to give you an employment experience like no other so you wake up and want to come to work every day! If you love being part of a team as well as providing personal attention to every customer, this is the place for you!